Quality Policy

• Rapid Personnel prides itself on delivering a higher quality recruitment service, going the extra mile to ensure both our clients and our candidates are happy.

• To achieve this, a Quality Management System (QMS) has been implemented to meet the requirements of ISO9001:2015, focused on the customer journey and assuring the company processes are effective to meet the needs of all interested parties.

• We have adopted a risk-based approach to identify threats and opportunities to ensure that we continue to meet our own high expectations and those of our customers.

• To give the QMS purpose and direction, SMART Quality objectives are agreed and regularly reviewed. Objectives include identified risks and opportunities and support our overall business strategy.

• To ensure that all relevant staff, customers and third parties are aware of the QMS, and their particular responsibilities within it, this policy is displayed and communicated, supported by awareness and training activity.

• We are committed to the continued review and improvement of the QMS and ensure continued compliance with contractual, legal and other requirements applicable to the organisation.

• Top management gives complete approval and commitment to this policy

This policy was accepted by Top Management on the 6^th July 2023